1. Enter your ACCESS CODE in the box provided. Note: The code is case sensitive. You must type the code exactly as it is seen including the dashes and any symbols. Many codes are 14 digits long. If you know how to "cut and paste" the ACCESS CODE, that would be the best way to avoid a typing mistake.
2. Click on the "Send Code to Begin" button
3. You will be taken to a questionnaire form to fill out. Follow the on-screen instructions from there. The assessment should take about 15-20 minutes. When you have completed the questionnaire, your Discovery Report will be displayed or sent to our system for processing (depending on the version of report). Additionally, a link to your report will be sent to you by e-mail.
If you need help, please email us at
REMEMBER: Enter your ACCESS CODE in the box provided. Note: The code is case sensitive. You must type the code EXACTLY as it is seen including the dashes. Include all letters, characters, symbols and dashes. If you know how to "cut and paste" the ACCESS CODE, that would be the best way to avoid a typing mistake.
You can buy a Discovery Report (obtain an access code) from our online store.
"My code is similar to "3000" or "3008" (4-digit number) and it does not work"
If this is the case, then you are using the product's item code instead of a unique ACCESS CODE. Please look at the invoice or email that contains your access code, and look for a longer code. Example format that you are looking for: b$PI-ABCD-EFGH or ASPI-ABCD-EFGH.
"I think I am entering the ACCESS CODE correctly, but it still does not work"
If your code begins with b$PI or m$PI or ASPI or something similar, please note that the letter "I" is a capital "I" as in the word INDIAN. It is not a number one (1) or the letter "L" as in LIMA.
If your code begins with b$PI or m$PI or something similar, please make sure that the first letter is a lower case letter and the second character is a dollar sign ($), not the letter "S" as in "SAM"
Someone else's report comes up when I enter my ACCESS CODE
In this case, it is likely that whoever provided your ACCESS CODE may have inadvertently given the same code out to more than one person. Please contact the person who provided your ACCESS CODE to see about getting an unused code.
My situation is not covered here.
Please click here to visit our general support area and look at our frequently asked questions section (FAQ).
or contact us at